Waifu Cups x Kaho Shibuya

All orders are shipped within 24-48 hours (excluding weekends and holidays) you will receive a shipping confirmation that your order has left our facility. Most orders will include a tracking number while some smaller orders will not. To keep your shipping and handling costs as low as possible we may forgo the option for a tracking number as it can sometimes more than double the cost to ship. We use USPS for all orders under 2 lbs.

Thank you for shopping with us.  If you are not 100% satisfied with your purchase, we're here to help. To complete your return, please email our customer service team via contact@gamersupps.gg.

Our products can be returned within 15 days of the original purchase of the product. To be eligible for a return, please make sure that: 

The product was purchased within the last 15 days. The product is unopened, in its original packaging. Apparel must be unworn, unwashed, with tag(s) and in new condition.You have the receipt, order confirmation or proof of purchase.

Products that do not meet this criteria will not be considered for return. 

For more info on our policies please refer to our Shipping and Returns page.

Thank you for shopping with us.  If you have any questions or concerns, support is available at 1-800-431-9664 or at contact@gamersupps.gg We do our very best to respond to support emails within 48 hours.